Frequently Asked Questions

Answers about our shirts, shipping, order changes, and more.
  • Our T-shirts are made from 100% cotton with a heavyweight 205 gsm feel. Check the details on the individual product page in case a specific style differs.

  • Our T-shirts run true to size. You can find a size chart on every product page. If you are between sizes or prefer a more relaxed fit, choose one size up.

  • We process and ship orders within 2–5 business days. Estimated delivery after dispatch is 2–7 business days in the United States, 2–10 business days in Europe, and 7–20 business days for other international destinations. Some premium and special-line items take longer; use the delivery estimates in that item's Shipping section. We will email your tracking details as soon as your order is on the way.

  • Yes. Available destinations, shipping options, and delivery estimates are shown at checkout.

    Free US shipping when you spend $40+ on eligible tees. Other products may have separate shipping charges. All shipping costs are shown at checkout before payment. See our Shipping Policy.

  • We will email your tracking link as soon as your order ships. Please check your spam or junk folder too. Tracking can take a little time to update after the carrier receives your parcel.

  • If you order more than one item, they may be fulfilled separately and arrive in different packages. Each shipment will have its own tracking information.

  • Email dippytees69@gmail.com within 24 hours of ordering. We’ll try to help, but changes or cancellations aren’t guaranteed once production starts. Your statutory return rights are unaffected.

  • For damaged, faulty or incorrect items, send your order number and photos to dippytees69@gmail.com. We’ll help sort out a replacement or refund.

    For other returns, see our Return Policy.

  • If we sent the wrong size or color, or your item arrived damaged, email dippytees69@gmail.com with your order number and clear photos. We will arrange a replacement or refund at no additional cost.

  • Yes. Our store is powered by Shopify and payments are processed through secure payment providers. Dippy Tees does not receive or store your full card details.

  • Email us at dippytees69@gmail.com. Include your order number when asking about an existing order so we can help faster.