Frequently Asked Questions

Answers about our shirts, shipping, order changes, and more.
  • Our T-shirts are made from 100% cotton with a heavyweight 205 gsm feel. Check the details on the individual product page in case a specific style differs.

  • Our T-shirts run true to size. You can find a size chart on every product page. If you are between sizes or prefer a more relaxed fit, choose one size up.

  • We process and ship orders within 2–5 business days. Estimated delivery after dispatch is 2–7 business days in the United States, 2–10 business days in Europe, and 7–20 business days for other international destinations. We will email your tracking details as soon as your order is on the way.

  • Yes. Available destinations, shipping options, and the latest delivery estimate are shown at checkout. Shipping is free when you buy at least two items, unless another discount is applied.

  • We will email your tracking link as soon as your order ships. Please check your spam or junk folder too. Tracking can take a little time to update after the carrier receives your parcel.

  • If you order more than one item, they may be fulfilled separately and arrive in different packages. Each shipment will have its own tracking information.

  • Contact us as soon as possible at dippytees69@gmail.com. Printing begins within 24 hours, so changes or cancellations cannot be guaranteed after that point.

  • Because each item is made for your order, all sales are final once printing has started. If you need to change the size or color, contact us within 24 hours of ordering and we will help if production has not begun.

  • If we sent the wrong size or color, or your item arrived damaged, email dippytees69@gmail.com with your order number and clear photos. We will arrange a replacement or refund at no additional cost.

  • Yes. Our store is powered by Shopify and payments are processed through secure payment providers. Dippy Tees does not receive or store your full card details.

  • Email us at dippytees69@gmail.com. Include your order number when asking about an existing order so we can help faster.