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Return Policy

Return & Refund Policy

Order Finality & Modification

Upon receiving your order, we initiate the printing process within a 24-hour window. Consequently, all sales are considered final once they pass this stage and no refund or return will be issued afterwards. If you encounter any issue or require modifications to your order (such as changing the color or size of your selected item), we kindly request that you reach out to us immediately and within this 24-hour timeframe. Our dedicated customer service team will assist in making any necessary amendments to your order to rectify purchasing errors.

Company Errors & Remediation

If an error occurs on our part, such as shipping an incorrect color or size, or in the unfortunate event that you receive a damaged product, we are committed to resolving these issues promptly. In these instances, we will work to remedy the situation to your satisfaction at no additional cost to you. If there is an issue with the product you received, please reach out to us within 7 days of receiving the order. 

Contacting Us

We appreciate your understanding of our policies. Should you have any further questions or require additional assistance, please do not hesitate to reach out. You can contact us at dippytees69@gmail.com

Returns ONLY for EU Customers

In accordance with EU consumer protection laws, if you change your mind, order the incorrect size, or no longer want the item, you have 14 days from the date of delivery to notify us that you would like a refund or exchange.

Please note the following conditions:

  • Products must be unworn, unwashed, and returned with all original tags attached.

  • The customer is responsible for return shipping costs.

  • Original shipping charges are non-refundable.

  • If your purchase included free shipping as part of a promotion, the original shipping cost will be deducted from your refund.

  • Returns must be initiated within 14 days of receiving the item.

  • If an incorrect shipping address was provided during checkout, we are unable to offer refunds.

To initiate a return or exchange, please contact us at dippytees69@gmail.com with your order number and reason for return.

Thank you for choosing Dippy Tees